Terms and conditions

Purpose of the Terms.  Govern your use of Greenluck Casino (the "Platform" or "Service"). By accessing and using our Service, you agree to be bound by these Terms.

Acceptance of Terms: By registering for an account on our Platform, you acknowledge that you have read, understood, and agreed to be bound by these Terms. If you do not accept these Terms, please do not use our Service.

Age and Legal Restrictions: You must be at least 18 years old (or the minimum age required in your jurisdiction) to access and use our Service. We reserve the right to verify your age and identity before allowing you to register for an account or make a deposit.

Account Registration

Eligibility: To register for an account on our Platform, you must provide accurate and complete information about yourself, including your name, address, email address, phone number, and date of birth. You must also agree to these Terms and confirm that you are at least 18 years old (or the minimum age required in your jurisdiction).

KYC and Verification Requirements: We reserve the right to request documentation from you to verify your identity and age, including proof of residence, passport, or other government-issued ID. We may also conduct additional checks to ensure compliance with our Anti-Money Laundering Policy.

Responsibility for Account Security: You are responsible for maintaining the confidentiality and security of your account login credentials and preventing unauthorized access to your account. You must notify us immediately if you suspect that your account has been compromised or accessed by an unauthorized person.

Deposits and Withdrawals

Accepted Payment Methods: We accept various payment methods, including credit/debit cards, e-wallets, bank transfers, and cryptocurrencies. Please refer to our Deposit page for a list of accepted payment methods.

Minimum and Maximum Limits: The minimum deposit amount is €10 (or the equivalent in your local currency). The maximum deposit amount may vary depending on your account level and payment method.

Processing Times and Fees: Deposit processing times will depend on the payment method used. We do not charge any fees for deposits, but some payment methods may incur charges from third-party providers. Withdrawal processing times will also depend on the payment method used.

Anti-Money Laundering Policy: We comply with all applicable Anti-Money Laundering regulations and are required to verify your identity and address before making a withdrawal or conducting any financial transactions on our Platform.

Bonuses and Promotions

How Bonuses Are Credited; Bonuses will be credited to your account within 24 hours of meeting the qualifying criteria. Please refer to our Bonus Terms for details on how bonuses are awarded, wagering requirements, and expiration dates.

Wagering Requirements: To convert bonus credits into withdrawable funds, you must meet the applicable wagering requirements as specified in our Bonus Terms.

Expiry and Abuse ClausesBonus credits will expire after 30 days if not met. We reserve the right to void any bonuses or winnings obtained through abuse of our bonus system or other unfair practices.

Gameplay and Fairness

RNG Usage: Our games use certified Random Number Generators (RNGs) to ensure fairness and randomness in all game outcomes.

Game Malfunctions; If a game malfunctions, we will notify you immediately and provide an alternative solution. In some cases, we may offer a refund or bonus credit as compensation for the inconvenience caused.

Limits on Play and Responsible Gaming ToolsWe offer various responsible gaming tools to help you control your spending and play responsibly. Please refer to our Help page for more information on these tools.

Responsible Gambling

Self-Exclusion Options; You can self-exclude from our Platform for a specified period or permanently by contacting our Customer Support team.

Deposit, Wager, and Session Limits: We offer various deposit, wager, and session limits to help you control your spending. Please refer to our Help page for more information on these tools.

Help and Support Links: For assistance with responsible gaming tools or other concerns, please contact our Customer Support team through the following

Prohibited Activities

Bonus AbuseWe reserve the right to void any bonuses or winnings obtained through abuse of our bonus system or other unfair practices.

Fraud, Collusion, or Manipulation: Engaging in any form of fraud, collusion, or manipulation will result in account suspension and/or closure.

Use of Bots or Automated Systems: Using bots or automated systems to play games on our Platform is prohibited and may result in account suspension and/or closure.

Account Suspension and Closure

Voluntary Account Closure: You can close your account at any time by contacting our Customer Support team.